Terms of service
These Terms of Service ("Terms") govern your use of nashvillecrystalstore.com (the "Site") and any related services provided by Nashville Crystal Store, East Nashville Crystal Store, or Chattanooga Crystal Store ("we," "us," or "our"). By accessing or using our Site, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Site.
1. Account Registration
1.1 To access certain features of the Site, you may be required to register for an account. You agree to provide accurate, current, and complete information during the registration process.
1.2 You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
1.3 You must notify us immediately of any unauthorized use of your account or any other breach of security.
2. Products and Orders
2.1 Nashville Crystal Store honors the rich traditions surrounding crystal properties that many of our customers embrace. While many value our crystals for their traditional metaphysical properties, these beliefs are based on centuries of tradition rather than scientific evidence. Any information shared about crystals and their properties is for educational purposes only and not intended as medical advice.
2.2 All product descriptions, including prices and availability, are subject to change without notice.
2.3 We reserve the right to limit quantities of any products and to refuse service to anyone at our discretion.
2.4 Colors of crystals and natural stones may vary from those shown on the Site due to differences in monitor settings and the natural variation in stones.
3. Pricing and Payment
3.1 All prices are shown in US dollars and do not include taxes or shipping fees, which will be added at checkout.
3.2 Payment must be made at the time of order. We accept Shopify ShopPay, Apple Pay, Google Pay, major credit cards, and other payment methods as indicated during checkout.
3.3 By providing payment information, you represent that you are authorized to use the payment method and agree to allow us to charge your selected payment method for your order.
4. Shipping and Delivery
4.1 Orders are typically processed within 1-3 business days.
4.2 Shipping times vary based on the selected shipping method and destination.
4.3 We are not responsible for delays caused by customs, weather, or other factors beyond our control.
4.4 Risk of loss and title for items purchased pass to you upon delivery of the items to the carrier.
5. Return Policy
5.1 Our return policy is incorporated by reference into these Terms. Please refer to our separate Return Policy for details.
6. Privacy Policy
6.1 Your use of the Site is also governed by our Privacy Policy, which is incorporated by reference into these Terms.
7. Intellectual Property
7.1 All content on the Site, including text, graphics, logos, images, and software, is the property of Nashville Crystal Store or its content suppliers and is protected by United States and international copyright laws.
7.2 You may not reproduce, distribute, display, or create derivative works from any content on the Site without our express written permission.
8. User Conduct
8.1 You agree not to:
- Use the Site for any illegal purpose or in violation of any local, state, national, or international law
- Interfere with the proper working of the Site
- Attempt to bypass any security measures of the Site
- Use automated means to access the Site without our permission
- Collect or harvest any personally identifiable information from the Site
- Impersonate any person or entity or misrepresent your affiliation with a person or entity
9. User Content
9.1 If you submit product reviews, comments, or other content to the Site, you grant us a non-exclusive, royalty-free, perpetual, irrevocable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media.
9.2 You represent and warrant that you own or control all rights in and to the content you submit and that the content does not infringe upon the rights of any third party.
10. Disclaimer of Warranties
10.1 THE SITE AND ALL PRODUCTS ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
10.2 We do not warrant that the Site will be uninterrupted or error-free, that defects will be corrected, or that the Site or the server that makes it available are free of viruses or other harmful components.
11. Limitation of Liability
11.1 IN NO EVENT SHALL NASHVILLE CRYSTAL STORE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SITE.
11.2 Our total liability to you for all claims arising from or related to the Site or these Terms shall not exceed the amount paid by you, if any, for accessing the Site.
12. Indemnification
12.1 You agree to defend, indemnify, and hold harmless Nashville Crystal Store, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Site.
13. Governing Law
13.1 These Terms shall be governed by and construed in accordance with the laws of the State of Tennessee, without giving effect to any principles of conflicts of law.
13.2 Any legal action or proceeding arising out of or relating to these Terms shall be brought exclusively in the federal or state courts located in Nashville, Tennessee, and you consent to the personal jurisdiction of such courts.
14. Dispute Resolution
14.1 Any dispute arising from these Terms shall first be resolved through good-faith negotiations between the parties.
14.2 If the dispute cannot be resolved through negotiation, it shall be submitted to binding arbitration in Nashville, Tennessee, in accordance with the rules of the American Arbitration Association.
15. Changes to Terms
15.1 We reserve the right to modify these Terms at any time. We will post the modified Terms on the Site with an updated effective date.
15.2 Your continued use of the Site after any modification constitutes your acceptance of the modified Terms.
16. Termination
16.1 We may terminate or suspend your access to the Site immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms.
16.2 All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
17. Severability
17.1 If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.
18. Entire Agreement
18.1 These Terms, together with our Privacy Policy and Return Policy, constitute the entire agreement between you and Nashville Crystal Store regarding your use of the Site.
19. Contact Information
19.1 For questions about these Terms, please contact us at:
Nashville Crystal Store
2819 Columbine Place
Nashville, TN 37204
Email: support@nashvillecrystalstore.com
Last updated: April 25, 2025